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ln observance of the 4th of July holiday, ¾«¶«Ó°Òµ offices will be closed on Thursday, July 3. However, Customer Service representatives will be available via telephone at 1.800.336.3982, via email at ¾«¶«Ó°Òµinfo@¾«¶«Ó°Òµ.org and via chat from 8:30 a.m. to 8 p.m. ET. On Friday, July 4, ¾«¶«Ó°Òµ offices, including Customer Service, will remain closed. Customer Service representatives will be available on our normal weekend hours, 12 noon to 4 p.m. ET on Saturday, July 5 and Sunday, July 6.

Susan L. Krinsky

Susan L. KrinskySusan L. Krinsky is executive vice president for operations and chief of staff at ¾«¶«Ó°Òµ. Before joining ¾«¶«Ó°Òµ in 2018, Krinsky was associate dean for student affairs and communications at the University of Maryland Francis King Carey School of Law in Baltimore, where she was responsible for admission, student affairs, registration and enrollment, career development, and communications. Prior to that, she was associate dean at Tulane University Law School, handling admission, financial aid, career development, and communications. Krinsky earned her undergraduate degree from Kirkland College (now Hamilton College) in Clinton, New York; her master’s degree in health systems and hospital administration from Tulane; and her JD from Yale Law School. She practiced law in Washington, D.C., prior to joining the administration at Tulane. Her service to ¾«¶«Ó°Òµ began in 1984. Serving on every standing committee and on numerous subcommittees, panels, and work groups, she also chaired the Annual Meeting and Educational Conference Planning Work Group, the Services and Programs Committee, and the Test Development and Research Committee before becoming Chair of ¾«¶«Ó°Òµâ€™s Board of Trustees. She also served as interim president and CEO from July 1, 2024 to June 30, 2025. 

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